Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. Use voice-operated systems when possible don’t use handheld devices while driving. How do I check for SYNC software updates? You may have to press the text button if the number is cut off. Scroll to System Settings, then tap OK.Press the AUX button until the screen displays Line In, then Press Menu.To locate your vehicle's SYNC Gen 1 software version:
Use the following resources to help identify your SYNC generation: Locating your vehicle's SYNC software version can help to determine the correct troubleshooting steps to follow or to verify if a SYNC update is available. You can find your SYNC software version with your in-vehicle SYNC screen using the instructions in this article.